Logging Into the App

Support for when you're logging into the App.

Login with your Mobile Phone Number for the First Time
Some Groups invite their users to login using their mobile phone number. To login, enter your mobile phone number (either the 10 digit number starting with ...
Tue, 14 Apr, 2020 at 1:25 PM
I didn't receive an SMS with an Authentication Code
The Authentication Codes are sent by Google, and normally their service is very good. The first thing we'd ask you to do is to wait for 4 or 5 minut...
Tue, 14 Apr, 2020 at 1:02 PM
Why are you asking for an E-Mail Address and Password?
Email Address We ask for your email address so that we can send you email confirmations in the future. For example, if you make a payment, we will send you...
Tue, 14 Apr, 2020 at 1:11 PM
What if I don't want to accept your Terms of Service?
The Terms of Service must be accepted to access the app.  The Terms of Service are not designed to trick you or to make you part with information you do...
Tue, 14 Apr, 2020 at 1:16 PM
The App tells me that 'We don't seem to have a record of that number'.
When you enter your number and tap on 'Login', the app searches our database for your number. If the number can't be found, then you will be ale...
Tue, 14 Apr, 2020 at 1:24 PM
Error Message - 'We're having a problem logging you in. Please try again later.'
For security reasons, there is a restriction on the number of times you can attempt to login using your phone number in quick succession.  If you see th...
Fri, 8 May, 2020 at 1:13 PM